Privacy policy

Privacy Policy for Scarlette E-commerce Site

Last Updated: October 30, 2023

1. Introduction

This privacy policy aims to inform you about how Scarlette collects, uses, protects, and shares your personal information when you use our e-commerce site. By using our site, you consent to our collection and use of your data in accordance with this policy.

2. Information collected

2.1. Personal Information: We may collect personal information such as your name, address, phone number, email address, and other identification data when you make purchases or create an account on our site.

2.2. Payment Information: When you make purchases, we collect payment information, including credit card details or other payment methods.

2.3. Login Information: We record login information, including IP address, login logs, and browsing data.

2.4. Demographic Data: Occasionally, we may collect demographic data such as age, gender, occupation, and other information relevant to our marketing and analysis activities.

3. Use of information

We use the collected information for the following purposes:

3.1. Order processing: To process and deliver your orders, manage returns, and refunds.

3.2. Customer Communication: To inform you about order updates, special offers, and site news.

3.3. Service improvement: To enhance our site, products, and services based on customer feedback and needs.

3.4. Security: To protect our site and users against fraud and malicious activities.

4. Information sharing

We may share your information with third parties in the following cases:

4.1. Service Providers: We may share your information with third-party service providers to facilitate transactions and deliveries, manage our site, and analyze site usage.

4.2. Legal Compliance: We may disclose your information if required by law or in response to government authorities’ requests.

5. Data security

We take reasonable measures to protect your data from loss, unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is 100% secure.

6. Your choices and rights

You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at celine@scarlette.eu. You can also unsubscribe from our promotional communications at any time.

7. Changes to the privacy policy

We reserve the right to modify this privacy policy. Any changes will take effect immediately upon publication on our site. We encourage you to regularly check this page for updates.

8. Contact us

If you have questions about this privacy policy or our data practices, please contact us at celine@scarlette.eu.